Since 1963, Lifeline has been a pillar of Australian crisis support. Founded by Sir Alan Walker after a call from a distressed man who later took his own life, Lifeline now operates from 60 locations across the nation, with over 1000 staff and thousands of volunteers.
Lifeline receives about a million requests for help every year, from all walks of life. 2020 was one of their busiest years due to all the social implications of the COVID-19 pandemic.
Some Lifeline provide additional support services, such as face-to-face counselling, group support, food assistance, and the like.